We will give you a full refund with the same payment method you used to purchase the product or by bank transfer, and we ask that all the product be returned clean and undamaged, complete with all its accessories and with all their labels. The direct cost of returning the goods is borne by the consumer. (from article 52 to article 59 of the Consumer Code) HOW TO RETURN THE PRODUCT:
Please contact us at email@example.com to communicate your intention to withdraw from the purchase contract.
Reuse the original packaging, send the product via your preferred postage method and, if offered, ask for proof of postage. Please remember that you are responsible for the return until the parcel reaches us and that the direct cost of returning the goods is borne by the consumer.
The products to be returned must be delivered to the courier within fourteen (14) days from the date on which you notified the Seller of your decision to withdraw from the contract.
You can expect to receive a refund within two weeks of the product arriving at our warehouse. Once we have processed your return, you will receive a refund confirmation email.