Uh oh! Unfortunately, the straightener occasionally falls during styling (for this reason we recommend purchasing the straightener holder); however you don't have to worry, there is a solution to everything! If your product has been dropped, broken after incorrect use... in short, if it has no manufacturing defects and you want to repair your product, buy this repair service. After submitting your order, ship your product to our warehouse. Contact our customer service firstname.lastname@example.org for more information and to understand how to proceed. We are here to help you!
For infrared plate repairs, contact customer service
Cosmo Beauty srl is committed every day to ensure that you receive what you want in the shortest possible time. The shipping service in Italy is free for all orders over €60. For orders under €60, shipping will be €5.90. Shipping times are linked to the timing of the company that will take care of the delivery of your purchase. Generally the shipper takes from 2 to 3 working days to deliver the parcel on the Italian territory, with a high probability of using it even between 4 and 5 working days in the case of purchases in the islands. If you have any problems with your shipments, we will be happy to help you resolve the issue as soon as possible. Your product will be shipped via one of our couriers and your signature will be required upon delivery.
For any information you need regarding the shipping service, do not hesitate to contact the PYT team at the following email address: email@example.com